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Questions clients asked

Q:
Where will the lessons hold?
You chose where works best for you. Lessons may hold in the comfort of your home, at the tutor's location or anywhere you both agree. All lessons are delivered in-person and you can choose your preferred tutor.
Q:
How much does it cost?
Lesson cost will depend on your area, length of lessons and the number of students. You can book lessons for a few weeks or for several months; you won't have to pay extra for transport fare, and you'll also enjoy discounts for more than one student!

Please note that we require a one-time fee of ₦ in order to process your request. If we can't find a tutor, we'll fully refund your payment.
Q:
How do I pay for my lessons?
You can pay securely online or via bank transfer. Our online payments are processed by Paga and PayPal which accepts Visa, Master and Verve cards. Apart from the above processing fee, you don't have to pay for lessons until we have found your perfect tutor and you're ready to begin lesson. We closely monitor lesson delivery and support you in any emergencies.
Q:
How do you ensure quality and safety?
Our tutors have undergone various screening phases including offline and online identity verification, and subject competency assessments. Only the top candidates were interviewed and the very bests were hand-picked. We also facilitate criminal background checks on behalf of clients, and request two reputable guarantors especially for students under 18.

Beyond that, clients also rate tutors' performance and tutors whose overall rating falls below 70% are not allowed to continue. So your tutor will either be newly approved or have been rated above 70% by previous clients.
Q:
Is there a Refund Policy or Guarantee?
Yes there is. If you're not satisfied after the first lesson, we will replace the tutor at no cost to you or refund your balance. We keep our words.
Q:
How quickly can I get a tutor in my area?
We have thousands of verified tutors across Nigeria and their current availability. If we already have a tutor in your area, then you can get one by tomorrow. If not, it may take up to 2 weeks for us to find one that meets our standards. Just place a request above and we'll take it up from there.

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info@tuteria.com 090 945 26878