Last updated on June 5, 2015.
transmit, and store information about our Users. The term "you" or "You" or “User” or “Users” shall
refer to Clients, Tutors or any person or entity who views, uses, accesses, browses or submits any
create any legal rights. Providing your information is voluntary and your use of the Site (defined
Information we collect
www.Tuteria.com (“Site”), mobile applications, electronic devices and other interactive services. In
order to help you get the most out of our service, we collect User submitted personally identifiable
information (“PII”) when you use the Site. We ask Site users only to submit the minimum amount of
information necessary to use our service. Such information may include your name, address, password, zip
code, email address, and phone number for communication purposes. Information may be submitted to the
Site or via phone or email when communicating with a Tuteria representative. For Clients and Tutors, we
may collect information related to your documentation of and payment for tutoring sessions, Offline ID
Card or Federal Employer Identification number (FEIN) and date of birth, for tax purposes or to complete
a background check. As detailed in the "Data Transmission and Storage" section below, we use Secure
Socket Layer (SSL) encryption on any page of the Site where we ask you to submit personally identifiable
information and encrypt all such information for safe storage in our system.
We also gather non-PII when you use the Site. Such data is compiled in aggregate and includes things like
the referring URL and the type of browser you may be using to access the Site. This data is used to
better understand and enhance the user experience on the Site. Tuteria may publish these statistics or
share them with third parties without including PII.
User generated content posted through certain social networking preferences (e.g. pages you "Like" or
"Follow") may be viewed by the general public. Accordingly, Tuteria cannot ensure the privacy of any PII
included in such User generated content.
Data transmission and storage
Tuteria uses industry-standard 128-bit SSL encryption when collecting and transmitting your information
through the Site and the Tuteria network (collectively, the “System.”) Once information has been
collected, we encrypt sensitive data in our database for added security. Tuteria also uses firewalls and
hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with
these measures, Tuteria cannot guarantee the security of PII. By using the Site, you acknowledge and
agree that Tuteria makes no such guarantee, and that you use the Site at your own risk.
If you elect to pay for tutoring lessons or a background check with a credit card, we do not store your
card details including your name, credit card number, and expiration date associated with the account.
All financial information is collected and encrypted by the third-party payment processor used on the
to better customize your experience on the Site based on User attributes like your location and account
preferences. No personally identifiable information is stored in our cookies. While you may elect to
disable or delete cookies from your browser at any time, please note that this action may limit your use
of Tuteria services that require cookies. You also can control advertising cookies from Google, by using
its Ads Preference Manager. Please note that to the extent advertising technology is integrated into the
Site, you may still receive advertisements even if you opt-out of tailored advertising.
Some browsers allow you to indicate that you would not like your online activities tracked, using "Do Not
Track" indicators ("DNT Indicators"), however, we are not obligated to respond to these indicators.
Presently, we are not set up to respond to DNT Indicators. This means that while the Site may track
certain latent information about your online activities, the collected information will be used to
Use of Personally Identifiable Information
Tuteria does not disclose or sell your PII without your consent. We may use PII or other personal
information you specifically give to us: a) to provide services to you through the System, b) to process
transactions and billing, c) for identification and authentication purposes, d) to communicate with you
concerning the System, transactions, security, privacy and administrative issues relating to your use of
the System, e) to improve your response to and interaction with the System, f) to do something you have
asked us to do, or tell you of services that we think may be of interest to you; and g) for
administration of and troubleshooting regarding the System. Certain third parties who provide technical
support for the operation of the System may need access to such information from time to time but are
not permitted to disclose such information to others. Tuteria shares a minimum amount of information
between tutors and Clients in order to facilitate the arrangement of tutoring sessions. We reserve the
right to release non-personally identifiable information collected in aggregate, however.
Tuteria does not knowingly collect personally identifiable information from children under the age of 13.
If you are under the age of 13, please do not provide your contact information or any other personally
identifiable information to Tuteria. If you are the parent or legal guardian of someone under the age of
13 who may have provided us with information without your knowledge or consent, please contact us to
have this information removed. All contact, including tutoring sessions, between a tutor and any minor
should, of course, take place only in a supervised setting.
Legal requests and business transfers
Tuteria may disclose personal information when we believe such action is necessary to comply with the law
or enforce or apply our Terms of Service. In the event of a change in control of Tuteria’s business,
personal information may be exchanged as part of a merger, sale, or other business transfer. If such a
Please remember to help keep the Site secure by never sharing your username or password. If you think
your password may have been compromised, please change it immediately or contact Tuteria for additional
Tuteria may send you email communications periodically detailing new features or promotions on the Site.
You may unsubscribe from these messages by using the link at the bottom of the email. We may also send
you email messages about the status of your account or any notices as required by law. You may not
opt-out of receiving these administrative emails so long as you continue to use this voluntary service.
If you wish to terminate your account, please contact us.
Site’s features and functionality. We will post any changes here and indicate the new effective date of
updates while you are an active User of the Site.
Users Outside Nigeria
The Site is hosted in Nigeria and is governed by Nigerian law. If you are using the Site from outside
Nigeria, please be aware that your information may be transferred to, stored and processed in Nigeria
where our servers are located and our databases are operated. The data protection and other laws of
Nigeria and other countries might not be as comprehensive as those in your country. By using the Site,
you consent to your information being transferred to our facilities and to the facilities of those third
3 Cole Street, off Lawanson Road
Lagos State, Nigeria